Frequently asked questions about IPTV Belgium
Answers to the most important questions before ordering, installing and using your subscription.
What is IPTV?+
IPTV delivers television, movies and series over the internet through a compatible application.
Which devices are compatible?+
Samsung and LG Smart TV, Android TV, Google TV, Fire TV, Apple TV, Formuler, phone, tablet and computer.
What is included in the plans?+
Plans include channels, VOD, EPG, available catch-up and 24/7 support.
What connection do I need for 4K?+
A stable connection of at least 25 Mbps is generally recommended for 4K.
Is IPTV legal in Belgium?+
IPTV technology is legal. Content legality depends on broadcasting rights and authorization.
How do I order a subscription?+
Choose a duration on the Pricing page and contact us on WhatsApp. Include your device so we can provide suitable instructions.
How long does activation take?+
Activation starts after the order is confirmed. Access details and installation steps are then sent to the customer.
Can I watch Belgian and international channels?+
Categories include Belgian and international content. Exact channel and quality availability may change according to sources.
Why can a channel be temporarily unavailable?+
A source may undergo maintenance, a technical change or a temporary interruption. Contact support for verification.
How can I reduce buffering?+
Use Ethernet or stable 5 GHz Wi-Fi, pause downloads, restart the router and choose quality suited to your connection.
What should I do when EPG is missing?+
Refresh channels and TV guide, check the time zone and restart the app. Synchronization may take a few minutes.
What is the refund policy?+
A request must be made within seven days and applies only to a verified problem originating from our service that support cannot resolve.